Granted I am not in sales but I still work for a Ford store.
There is so much info that sales reps have to know regarding all facets of sales. I myself didn't find out about the 15-16 models until I was ready to pull the trigger on my
2017 GT350. We had a black 2016 GT350, my second favorite color that I seriously considered but passed.
I could see how a sales rep unintentionally could miss this and think ALL GT350's are trackable with no issues.
Edited by smokum, Yesterday, 09:36 AM.